Customer Comments
5-Star Google rated
August 2024
Recently, my clients were a married couple buying a home. The wife was able to attend her Complete Home Inspection and texted me afterward, "Miki, you were just great yesterday. Thanks so much for all the great info. Your inspection is very helpful." The husband was unable to attend the inspection but read the written report and replied, "Thank you for such a full and comprehensive inspection and report. You are really thorough!" It was wonderful to hear from each of them following the inspection.
July 2024
Having done a couple of home inspections for them over the years, a couple now wanted me to inspect the house their daughter, a first-time buyer, was purchasing. All three - mom, dad, and daughter - attended the inspection. Dad followed me around the most during the inspection. Two different times as we examined some defects in the condition of the house, he said, "And that's why we have YOU inspecting this house", and "You're awesome." Then, in reply to receiving the written inspection report on the house, he wrote, "Thanks, Miki! Again - we appreciate your fitting us in on such short notice, especially in a holiday weekend - and your getting the report to us next-day. Top-notch service for sure. We hope you have a great Independence Day." That's wonderful to hear. Thank you.
Here's a Five-Star Google review from someone who wasn't even a customer. Yet.
"I had gone with another inspector who didn’t offer some of the add on services typically provided for inspections. I reached out to Miki and she was able to give me names a couple vendors who provided the inspections I needed. I wasn’t even her customer but she still helped me while in a bind. Amazing integrity. Will definitely keep in mind for future inspections." Customer service is what it's all about.
"I had gone with another inspector who didn’t offer some of the add on services typically provided for inspections. I reached out to Miki and she was able to give me names a couple vendors who provided the inspections I needed. I wasn’t even her customer but she still helped me while in a bind. Amazing integrity. Will definitely keep in mind for future inspections." Customer service is what it's all about.
September 2024
